Returns & Exchanges

At Leon's, we are committed to ensuring your home is exactly as you imagined it. If your selection isn't the perfect fit, we offer a straightforward return and exchange process to help you find the right piece.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery or visit your local Leon's showroom with your original sales receipt to start the return process.

• 2.
  Prepare the Item

  Ensure the furniture or appliance is in its original, unused condition and securely packaged in its original boxing to qualify for a full refund or exchange.

• 3.
  Schedule a Pickup

  For large furniture items, our logistics team will coordinate a convenient time to collect the piece from your home; please note that a nominal restocking fee may apply.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to the original method of payment within 7 to 10 business days.