Frequently Asked Questions
Everything you need to know about furnishing your home with Leon's.
What are your delivery options and costs?
We offer several delivery options including Full Service Delivery, where our team handles assembly and placement, and Doorstep Delivery. Costs are calculated based on your location and the size of the items in your order.
What is your return policy for furniture and appliances?
We offer a 30-day satisfaction guarantee on most items. Products must be in original condition. Please note that a restocking fee may apply to large furniture items and appliances that have been unpacked.
Do you offer financing plans for large purchases?
Yes, we provide flexible financing options through our partnership programs, allowing you to pay for your home essentials over time with monthly installments.
How can I track the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can also use the 'Order Status' tool on our website to see real-time updates on your delivery.
Are your products covered by a warranty?
All products come with a standard manufacturer's warranty. Additionally, Leon's offers extended protection plans for furniture, mattresses, and appliances to cover accidental damage and mechanical failures.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 48 hours of placement, provided the items have not yet been shipped or picked up by our delivery partners.